Refund policy

 

How do I send an article back?

You can send us back to us in 14 days.


How do I get a back mark?


Just visit our Return report, fill out all data accordingly and print the DHL mark. You cancel the franked return at DHL/Der Post.

How do I get a repayment?

After receipt of your return, we check them and may refund the corresponding amount within a week.

 

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods.

To exercise your right of withdrawal, you must (TattooMed GmbH, Ulmer Str. 184, 70188 Stuttgart, Germany, hello@tattoomed.de, phone: + 49 711 460 512 992, Fax: + 49 711 460 512 999) by means of a clear explanation (e.g. one with the Post sent by post, fax or email) about your decision to revoke this contract. You can use the attached model cancellation form, but this is not prescribed.

To maintain the cancellation period, it is sufficient for you to send the notification to the exercise of the right of cancellation before the cancellation period expires.

Consequences of the revocation

If you cancel this contract, we have all payments that we received from you, including the delivery costs (with the exception of the additional costs, which result from the fact that you choose a different type of delivery than the cheapest standard delivery offered by us to repay), immediately and at the latest within fourteen days from the day, on which the notification of your revocation of this contract was received. For this repayment we use the same means of payment that you used in the original transaction, unless something else has been expressly agreed with them; Under no circumstances will you be charged for fees for this repayment. We can refuse the repayment until we have returned the goods or until you have provided the proof that you have returned the goods, depending on which the earlier time is.

You have the goods immediately and in any case at the latest within fourteen days from the day on which you inform us about the revocation of this contract, to send or hand over to us. The deadline is preserved if you send the goods before the deadline of fourteen days. They bear the immediate costs of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to the quality, properties, properties and functioning of the goods not necessary to deal with them.

    The right of withdrawal does not exist with the following contracts:
  • Contracts for the delivery of sealed goods that are not suitable for return due to the reasons for health protection or hygiene if their seal has been removed after delivery.
Sample cancellation form

(If you want to revoke the contract, please fill out this form and send it back.)

- On TattooMed GmbH, Ulmer Str. 184, 70188 Stuttgart, Hello@tattoomed.de, Germany, Fax: + 49 711 460 512 999

- hereby revoked (n) I/we (*) the contract concluded by me/us (*) contract for the purchase of the following goods (*)/The provision of the following service (*)

- ordered on (*)/receive on (*)

- Name of the consumer (s)

- Address of the consumer (s)

- Signature of the consumer (s) (only when notifying paper)

- Date

(*) Incorrect painting.


Right of withdrawal Created with the Trusted shops Legal texters in cooperation with Wild Beuger Solmecke Lawyers.