Terms of service

1. Scope

The following terms and conditions apply to all orders via our online shop. Our online shop is aimed exclusively at consumers.
Consumer is every natural person who concludes a legal transaction for purposes that can mostly be attributed to their commercial nor their independent professional activity. The entrepreneur is a natural or legal person or a legal partnership that acts in the exercise of their commercial or independent professional activity when completing a legal transaction.

2. Contract partner, contract conclusion

The purchase contract comes with TattooMed GmbH.

You can reach our customer service for questions, complaints and complaints Mon-Fri 10: 00-17: 00 on telephone number +49 (0) 711 460 512 992.

The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalog. You can initially put our products into the shopping cart without obligation and correct your entries before sending your binding order at any time by providing them in the order sequence and use explained correction aids. By clicking the order button, you submit a binding order of the goods contained in the shopping cart. The confirmation of your order is confirmed by email immediately after the order has been sent.

When the contract will come about with us depends on the payment method you have chosen:

Klarna bill
We accept your order by sending a declaration of acceptance to separate email or by delivery of the goods within two days.

PayPal Plus
As part of the PayPal Plus payment service, we offer you various payment methods as PayPal services. After submitting the order, you will be forwarded to the website of the online provider PayPal. There you can provide your payment data and confirm the payment instructions to PayPal. This concludes the contract with us.

Immediately by Klarna
After submitting the order, you will be forwarded to the website of the online provider SOFORM GmbH, where you confirm the payment instruction. This concludes the contract with us.

Klarna direct debit
After submitting the order, follow the instructions from Klarna. This gives you a SEPA direct debit mandate. After shipping the goods, the money will be debited from your bank account. This concludes the contract with us. You will be notified by Klarna by email.

Amazon Pay
In the ordering process, you will be forwarded to the website of the online provider Amazon in our online shop before completing the ordering process. There you can choose the delivery address and payment method stored at Amazon and confirm the payment instructions to Amazon. You will then be returned to our online shop, where you can complete the ordering process. After submitting the order, we request Amazon to initiate the payment transaction and thereby accept your offer.

3. Contract language, contract text storage
The language available for the conclusion of the contract is German.

We save the contract text and send you the order data and our terms and conditions by email. You can view the contract text in our customer login.

4. Delivery conditions

In addition to the specified product prices, shipping costs can still be incurred. You can find out more information on shipping costs.

We only deliver in the shipping route. Unfortunately, a self collection of the product is not possible.

5. Payment

The following payment methods are generally available in our shop:

PayPal Plus
As part of the PayPal Plus payment service, we offer you various payment methods as PayPal services. You will be forwarded to the website of the online provider PayPal. There you can state your payment data, confirm the use of your data by PayPal and the payment instructions on PayPal.

If you have the payment method PayPal You have to have chosen, to be able to pay the invoice amount, be registered there or register and legitimize with your access data. Paypal is automatically carried out by PayPal immediately after confirming the payment instructions. You'll get more information during the ordering process.

If you have the payment method Credit card You must not have been registered with PayPal in order to be able to pay the invoice amount. The payment transaction is carried out immediately after confirmation of the payment instructions and after its legitimation as a legal card holder by your credit card company at the request of PayPal and your card is burdened. You'll get more information during the ordering process.

If you have the payment method Debit charge You must not have been registered with PayPal in order to be able to pay the invoice amount. With confirmation of the payment instruction, PayPal issue a direct debit mandate. You will be informed about the date of the account stress by PayPal (so -called prenotification). With submitting the direct debit mandate immediately after confirming the payment instruction, PayPal calls on his bank to initiate the payment transaction. The payment transaction is carried out and your account is charged. You'll get more information during the ordering process.

If you have the payment method invoice You must not have been registered with PayPal in order to be able to pay the invoice amount. After successful address and credit check and submitting the order, we will take our claim to PayPal. In this case, you can only perform at PayPal with guilt -extinguishing effect. The terms and conditions and data protection declaration of PayPal apply - in addition to our terms and conditions to our terms and conditions. Further information and the full terms and conditions of PayPal for purchase of invoice can be found here: https://www.paypal.com/de/webapps/mpp/ua/pui-terms?locale.x=de_DE.

Amazon Pay
In the ordering process, you will be forwarded to the website of the online provider Amazon in our online shop before completing the ordering process. In order to be able to handle the ordering process via Amazon and to be able to pay the invoice amount, you must be registered there or register first and legitimize with your access data. There you can choose the delivery address and payment method stored at Amazon, confirm the use of your data by Amazon and the payment instructions. = Then you will be returned to our online shop, where you can complete the ordering process.
= Immediately after sending the goods, we request Amazon to initiate the payment transaction. The payment transaction is carried out automatically by Amazon. You'll get more information during the ordering process.

Immediately by Klarna
After submitting the order, you will be forwarded to the website of the online provider SOFORGE GmbH. In order to be able to pay the invoice amount immediately, you must have an online banking account with PIN/TAN procedure that is unlocked immediately, legitimize yourself accordingly and confirm the payment instructions to us. You'll get more information during the ordering process. The payment transaction will be carried out immediately afterwards and your account is burdened.

Klarna direct debit
After submitting the order, you will be guided by the payment process. With confirmation of the payment instruction, you will give Klarna a direct debit mandate. You will be informed about the date of the account stress by Klarna (so -called prenotification). With submitting the direct debit mandate immediately after confirmation of the payment instruction, Klarna calls on his bank to initiate the payment transaction. The payment transaction is carried out and your account is charged. You'll get more information during the ordering process.

Buy on account about Klarna
In collaboration with Klarna (www.klarna.de), Sveafen 46, Stockholm, Sweden, we offer you the purchase of invoice as a payment option.
Please note that Klarna is only available for consumers and that the payment must be made to Klarna.
When buying on account with Klarna, you always get the goods first and you always have a payment period of 14 days.
You can find the full terms and conditions for purchase of invoice here: https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoice?fee=0 .

6. Removal of title

The goods remain our property until full payment.

7. Transport damage

If there are obvious transport damage, please complain about such errors as soon as possible with the deliverer and please contact us immediately. The failure of a complaint or contact has no consequences for your legal claims and its enforcement, in particular your warranty rights. However, they help us to be able to assert our own claims against the carrier or transport insurance.

8. Warranty and guarantees

Unless expressly agreed below below, the statutory right to defect applies.
The following applies to used goods: If the defect occurs after a year after delivery of the goods, the claims for defects are excluded. Defects that occur within one year of the delivery of the goods can be asserted within the framework of the statutory limitation period of two years from the delivery of the goods.
The above restrictions and deadline reductions do not apply to claims due to damage caused by us, our legal representatives or vicarious agents

  • In the event of violation of life, body or health,
  • In the event of intentional or grossly negligent breach of duty as well as fraudulent,
  • In the event of violation of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and that the contractual partner can regularly trust (cardinal obligations)
  • As part of a guarantee promise, if agreed or
  • as far as the scope of the Product Liability Act is opened.

You can find information on the applicable additional guarantees and their exact conditions for the product and on special information pages in the online shop.

9. Liability

For claims due to damage caused by us, our legal representatives or vicarious agents, we are always indefinitely liable

  • In the event of violation of life, body or health,
  • In the event of intentional or grossly negligent breach of duty,
  • In the event of guarantee promises, if agreed, or
  • as far as the scope of the Product Liability Act is opened.

In the event of a violation of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and that the contractual partners can regularly trust, (cardinal obligations) by mild negligence by us, our legal representatives or vicarious agents, the liability is for the foreseeable one when the contract is concluded Damage limited, the development of which must typically be expected. In addition, claims for compensation are excluded.

10. Disputes
The European Commission provides a platform for online dispute settlement (OS) that you can find here https://ec.europa.eu/consumers/odr/.
We are not obliged to participate in a dispute settlement procedure in front of a consumer arbitration board.

Conditions Created with the Trusted shops Legal texters in cooperation with Wild Beuger Solmecke Lawyers.